Privacy Policy

We value your privacy. Here's how we collect and use your data.

1. Data Collection

When you use ChatWith AI, we may collect:

• Basic registration information (e.g., Email)
• The content you provide about your product/brand (e.g., website, description, images)
• Conversation logs between visitors and the AI (used to improve service quality)
• Technical information about your device and how you interact with our platform

2. Data Usage

We use the collected data to:

• Generate your AI assistant
• Optimize model performance and accuracy
• Provide customer support and handle account processing
• Analyze user behavior to improve our service
• Send important notifications about your account or the service

3. Data Storage and Third-Party Sharing

We use third-party services (such as AWS and Stripe) to process and store data. We will not sell or share your personal information without your consent, except where required by law or for the service.

When you use our service, your data may be transferred to and stored on servers in various locations, including outside your country of residence. We ensure that appropriate safeguards are in place to protect your information.

4. Use of Cookies

Our website may use cookies to enhance user experience and analyze site traffic. These cookies may collect information about how you use our site, which pages you visit, and which features you use. You can control cookies through your browser settings.

5. User Rights

You may request to view, correct, or delete your personal information at any time and can contact us to close your account. Depending on your location, you may have additional rights regarding your personal data, such as:

• The right to access your personal data
• The right to rectification if data is inaccurate or incomplete
• The right to erasure (or "right to be forgotten")
• The right to restrict processing of your data
• The right to data portability
• The right to object to the processing of your data

To exercise these rights, please contact us at the email address provided below.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

7. Children's Privacy

Our service is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the service or by email. Your continued use of the service after such modifications constitutes your acceptance of the updated policy.

9. Contact Information

For any questions regarding this privacy policy, please contact us at: hello@chatwith.ai