Frequently Asked Questions
Find answers to the most common questions about ChatWith AI and how to get the most out of your AI assistant.
General Questions
ChatWith AI is a platform that helps brands, businesses, and creators quickly build their own GPT-powered AI sales assistant. Our AI assistants are customized to match your brand's voice and knowledge, enabling 24/7 intelligent conversations with your customers, answering questions, and driving conversions.
ChatWith AI stands out by being specifically designed for brands and businesses to create their own personalized AI assistants. Our platform focuses on customization, ease of use, and seamless integration. Unlike generic chatbots, ChatWith AI learns your brand's tone and style, specific product information, and can be trained with your existing content to provide accurate, on-brand responses to customer inquiries.
ChatWith AI is ideal for:
- E-Commerce brands looking to automate product recommendations and FAQs
- Content creators wanting to engage with fans through a personalized AI
- Local businesses (salons, restaurants, services) seeking to handle bookings and inquiries 24/7
- Startups and small businesses that need customer support but have limited resources
- Any brand or business that wants to enhance customer experience through conversational AI
Technical Details
Training your ChatWith AI assistant is simple and can be done in multiple ways:
- Website URL: Point us to your website, and we'll automatically extract relevant information
- Upload documents: Share your product catalogs, FAQs, or marketing materials
- Manual input: Directly add information, Q&As, and brand guidelines
- Continuous learning: Your AI will learn from conversations with customers over time
The more information you provide, the more accurate and helpful your AI assistant will be.
ChatWith AI is built on advanced GPT (Generative Pre-trained Transformer) technology, similar to what powers ChatGPT. We've enhanced this foundation with specialized training for brand-specific knowledge and customer service scenarios. Our platform includes proprietary systems for knowledge management, conversation handling, and continuous learning to ensure your AI assistant keeps getting better over time.
Absolutely! ChatWith AI offers extensive customization options:
- Visual appearance: Choose from different avatars or upload your own
- Brand voice: Set tone parameters (formal/casual, friendly/professional, etc.)
- Widget styling: Match colors, fonts, and positioning to complement your website
- Conversation flow: Define how your AI introduces itself and handles specific topics
- Response templates: Create pre-defined responses for common scenarios
All these customizations ensure your AI assistant feels like a natural extension of your brand.
Pricing & Plans
ChatWith AI offers straightforward pricing options:
- Monthly Subscription: $15/month with flexible renewal
- Three-Month Subscription: $30 for 3 months ($10/month equivalent), offering the best value
We also have a limited-time offer for new users: get your first month for only $5 when you follow us on Instagram!
All plans include the full set of features with no hidden costs or usage limitations.
While we don't offer a traditional free trial, we do have special promotions like our $5 first month offer. This allows you to experience the full platform at a significantly reduced cost. If you're not happy with the service in your first week, you are be able to cancel your subscription anytime.
No hidden fees or complicated usage tiers! Your subscription includes:
- Unlimited AI conversations with your customers
- Multiple AI agents for different purposes if needed
- Full access to all platform features
- Storage of conversation logs for continuous training
- All updates and new features as they're released
We believe in transparent pricing that scales with your business, not against it.
Integration
Adding your ChatWith AI assistant to your website is simple:
- Create and customize your AI assistant in the ChatWith dashboard
- Click "Get Embed Code" in your dashboard
- Copy the generated code snippet (it's just one line of JavaScript)
- Paste the code into your website's HTML, just before the closing </body> tag
That's it! Your AI widget will appear on your website, ready to chat with visitors. No coding knowledge required.
Yes! Besides website embedding, ChatWith AI offers additional integration options:
- Link in Bio: Get a dedicated URL for your AI assistant that you can share in your Instagram, TikTok, or other social media profiles
- Direct Link Sharing: Share your AI assistant URL directly in messages, emails, or social posts
- QR Code: Generate a custom QR code that opens your AI assistant when scanned - perfect for physical marketing materials
These flexible options ensure you can engage with customers wherever they are.
Yes, our widget is designed to work seamlessly with virtually any website platform, including:
- Website builders (Wix, Squarespace, Weebly, etc.)
- E-commerce platforms (Shopify, WooCommerce, BigCommerce, etc.)
- Content management systems (WordPress, Drupal, Joomla, etc.)
- Custom-built websites
The integration requires only a simple JavaScript snippet that's compatible with any modern website. If you encounter any integration challenges, our support team is ready to help.